You can't receive any help from support off this user forum any longer. I suggest e-mailing support or calling the number and creating a case #, but good luck with that. I emailed Autel with simple questions and got an automated response Jan 21st that a ticket was created but no ticket number assigned or replies to my question (below) seen since.

Autel MaxiSys MS908 Pro/ Elite / MS908/ MS906/ MS905 mini / Autel MaxiDas DS708 Update Service / license, Autel MaxiD... Autel MaxiSys Series and MaxiDas DS708 unit price only include 1 year free update. Users need to buy update lic...

Now the closest thing I got to a reply to my specific questions was this vague cookie cutter reply below , and I do not have a local Autel dealer that sells  updates for a DS708 for $419, just trying to find out if I did  purchase a DS708 update from autelscanner.com,  If autelscanner.com is still a legit Autel distributor or not and whether or not Autel will honor a $419 DS708 update purchased from them?  Next question was other than what the car make software levels are  presently at right now, are any car make software going to be upgraded between now and Dec 2017?

http://pro.auteltech.com/autelsupport/FAQ/23200.jhtml?logoTypeId=1122&typeName=FAQ